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Messaging

Office Communications Online serves as the presence engine for Microsoft SharePoint Online sites and portals, providing presence and IM access from within SharePoint sites. SharePoint Online is a separate service available from Microsoft Online Services.The Office Communications Online service is regularly upgraded to take advantage of new features that become available with service pack releases or new versions of Office Communications Server.This means that companies are not burdened with the planning and execution of upgrades and their users can start working with the latest features and improvements without delay.Fedintel delivers robust instant messaging (IM) and presence functionality that enables real-time person-to-person communication across an organization. Through presence awareness, workers can quickly detect a colleague’s availability for a time-sensitive consult or business-critical decision – and then connect rapidly using a reliable, security-enhanced IM solution.  Whether team members are in the next room or on the next continent, the powerful combination of presence awareness and IM can help improve productivity, drive business efficiencies and build a more agile organization.

How It Works

 Office Communications Online is a core offering of Fedintel Online Services, the integrated suite of Internet-based software plus services that also includes Microsoft Exchange Online and Microsoft SharePoint® Online. Like these other offerings the Office Communications Online service leverages redundant and geographically dispersed data centers operated by Microsoft around the world.  Each data center houses a reliable infrastructure to support the service and best-in-class security practices. As a result, Office Communications Online helps simplify IT management by removing the customer's need to deploy, configure, monitor and update/upgrade a communications and collaboration solution on premises.  The customer’s service administrator has access to an easy-to-use online Administration Center console for managing user accounts and services. Office Communications Online also includes upgrades to new release versions at no additional charge, which shifts the burden for upgrade planning and execution from the customer to Microsoft.

Key features include:

  • Ability to display and detect presence availability of  other users on the network
  • Instant messaging over the Internet or a corporate network, with IM text encrypted
  • Integration with Microsoft Office Outlook®, Microsoft Office Excel® and Microsoft Office Word for presence awareness and collaboration
  • Presence integration with SharePoint sites
  • Users can add distribution lists to their Contact Lists and IM with individuals or the entire list
  • Remote access to the service over the Internet
  • Built on the proven capabilities of  Microsoft Office Communications Server 2007 R2
  • Increased network security with the Intelligent Instant Message Filter program
  • Sign In application installed on users’ computers to provide a single sign-in point